{
  "id": 19607715,
  "title": "How South Africa’s community developers help residents navigate government",
  "url": "https://urgent.news/2026/11/12/how-south-africas-community-developers-help-residents-navigate",
  "topic": "world",
  "section": "World",
  "published": "2026-11-12T05:00:00.000Z",
  "source": {
    "name": "IOL",
    "slug": "iol",
    "url": "https://iol.co.za/the-star/opinion/2026-11-12-how-south-africas-community-developers-help-residents-navigate-government/"
  },
  "original_language": "en",
  "account": null,
  "summary": "Community developers help residents identify the right government authority, organise complaints and follow up on service-delivery failures. New research examines their role as intermediaries — and why they cannot replace accountable public institutions.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 2,
    "also_reported_by": [
      {
        "outlet": "The Citizen",
        "title": "Isuzu makes it clear: South Africa will get 2.2-litre diesel but ‘we won’t rush it’",
        "url": "https://urgent.news/2026/11/12/isuzu-makes-it-clear-south-africa-will-get-2-2-litre-diesel-but-we",
        "published": "2026-11-12T05:00:00.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}