{
  "id": 19598878,
  "title": "Commentary: Why Singapore Airlines should welcome the backlash over new business class seats",
  "url": "https://urgent.news/2026/11/12/commentary-why-singapore-airlines-should-welcome-the-backlash-over",
  "topic": "world",
  "section": "World",
  "published": "2026-11-12T04:19:43.000Z",
  "source": {
    "name": "Channel News Asia",
    "slug": "channel-news-asia",
    "url": "https://www.channelnewsasia.com/commentary/singapore-airlines-business-class-colour-yellow-grey-sia-6544871"
  },
  "original_language": "en",
  "account": null,
  "summary": "People do not get angry at brands they do not care about, says marketing professor Julien Cayla from Nanyang Business School.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}