{
  "id": 19564623,
  "title": "Safaricom explains what customers should do after failed data bundle purchases",
  "url": "https://urgent.news/2026/11/11/safaricom-explains-what-customers-should-do-after-failed-data-bundle",
  "topic": "world",
  "section": "World",
  "published": "2026-11-11T22:18:22.000Z",
  "source": {
    "name": "People Daily Kenya",
    "slug": "people-daily-kenya",
    "url": "https://peopledaily.digital/news/safaricom-explains-what-customers-should-do-after-failed-data-bundle-purchases"
  },
  "original_language": "en",
  "account": null,
  "summary": "Safaricom PLC has advised a customer to restart his handset and try again after receiving an “invalid choice” message while buying data bundles. In an engagement on X on Wednesday, November 11, 2026, the company replied to Humphrey, who said he could only purchase the first offer displayed. “Why can’t I purchase all these offers […]",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}