{
  "id": 19519233,
  "title": "Nearly 1.8 million abandoned 10111 calls spark fears over police emergency response failures",
  "url": "https://urgent.news/2026/11/11/nearly-1-8-million-abandoned-10111-calls-spark-fears-over-police",
  "topic": "world",
  "section": "World",
  "published": "2026-11-11T16:00:00.000Z",
  "source": {
    "name": "IOL",
    "slug": "iol",
    "url": "https://iol.co.za/capeargus/news/2026-11-11-nearly-18-million-abandoned-10111-calls-spark-fears-over-police-emergency-response-failures/"
  },
  "original_language": "en",
  "account": null,
  "summary": "A parliamentary reply shows that 1,790,428 calls to the SAPS 10111 emergency line were abandoned during the 2025/26 financial year, with staffing shortages, long waits and technology problems blamed for the high rate.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}