{
  "id": 19511255,
  "title": "Insurance brokers told to strengthen customer trust to increase uptake",
  "url": "https://urgent.news/2026/11/11/insurance-brokers-told-to-strengthen-customer-trust-to-increase-uptake",
  "topic": "world",
  "section": "World",
  "published": "2026-11-11T14:22:12.000Z",
  "source": {
    "name": "KBC",
    "slug": "kbc",
    "url": "https://www.kbc.co.ke/insurance-brokers-told-to-strengthen-customer-trust-to-increase-uptake/"
  },
  "original_language": "en",
  "account": null,
  "summary": "Insurance brokers in Kenya have been urged to enhance customer trust to sustain growth of insurance though transparency, professional conduct, accountability and improved claims experiences. Speaking during the Association of Insurance Brokers of Kenya 20th Annual Regional Conference in Mombasa, AIBK National Chairman John Arap Lagat said trust remains the foundation of the insurance profession…",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}