{
  "id": 19492079,
  "title": "Apple is killing its Support Community forum next week",
  "url": "https://urgent.news/2026/11/11/apple-is-killing-its-support-community-forum-next-week",
  "topic": "world",
  "section": "World",
  "published": "2026-11-11T12:19:10.000Z",
  "source": {
    "name": "The Verge",
    "slug": "the-verge",
    "url": "https://www.theverge.com/tech/1031507/apple-community-support-forum-shutting-down"
  },
  "original_language": "en",
  "account": "Apple announced that its Support Community forum will permanently close on November 20th. The forum, which has been a go-to place for Apple users to share advice, troubleshoot issues, and discuss Apple products, will now be in read-only mode. Users will no longer be able to post new content starting today. Apple Support Community has a rich history dating back to 1998, when it initially launched as the Apple Tech Exchange. The company has not disclosed what will happen to the vast amount of posts accumulated over the years as the platform is shut down. Apple Support Community has undergone multiple name changes throughout its existence. In response to the announcement, Apple Support Community users expressed disappointment. Apple cited the need to reassess their strategy and customer support needs as the reason for shutting down the forum.",
  "summary": "It's the end of the road for the Apple Support Community. The dedicated discussion forum, which gave Apple users a place to exchange advice, troubleshoot, and generally chat about Apple products, has been placed into read-only mode, with a message from the company announcing that the Support Community will shut down for good on November […]",
  "key_points": [
    "Apple Support Community forum closing on November 20th",
    "Forum transitioned to read-only mode immediately",
    "Users disappointed, citing need for strategy reassessment"
  ],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}