{
  "id": 19488081,
  "title": "Delivery returns ‘crisis’ puts online SMMEs under pressure",
  "url": "https://urgent.news/2026/11/11/delivery-returns-crisis-puts-online-smmes-under-pressure",
  "topic": "tech",
  "section": "Tech",
  "published": "2026-11-11T11:01:00.000Z",
  "source": {
    "name": "ITWeb",
    "slug": "itweb",
    "url": "https://www.itweb.co.za/article/delivery-returns-crisis-puts-online-smmes-under-pressure/KzQenvjy1y8qZd2r"
  },
  "original_language": "en",
  "account": null,
  "summary": "Managing the growing costs of delivery, fulfilment and reverse logistics is the biggest challenge facing small online sellers, according to an Amazon.co.za study.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}