{
  "id": 19479560,
  "title": "Stop dialing carriers one by one: How Kuehne+Nagel put AI agents on its overnight cold chain calls",
  "url": "https://urgent.news/2026/11/11/stop-dialing-carriers-one-by-one-how-kuehne-nagel-put-ai-agents-on",
  "topic": "ai",
  "section": "AI",
  "published": "2026-11-11T10:00:00.000Z",
  "source": {
    "name": "Supply Chain Dive",
    "slug": "supply-chain-dive",
    "url": "https://www.supplychaindive.com/spons/stop-dialing-carriers-one-by-one-how-kuehnenagel-put-ai-agents-on-its-ove/874349/"
  },
  "original_language": "en",
  "account": null,
  "summary": "AI agents handled 78% of the control tower’s carrier calls end-to-end. CMA CGM, DHL Supply Chain, and Encompass are seeing...",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}