{
  "id": 19443515,
  "title": "How govt is addressing complaints of data bundles depleting before expiry date",
  "url": "https://urgent.news/2026/11/11/how-govt-is-addressing-complaints-of-data-bundles-depleting-before",
  "topic": "world",
  "section": "World",
  "published": "2026-11-11T03:54:03.000Z",
  "source": {
    "name": "People Daily Kenya",
    "slug": "people-daily-kenya",
    "url": "https://peopledaily.digital/news/how-govt-is-addressing-complaints-of-data-bundles-depleting-before-expiry-date"
  },
  "original_language": "en",
  "account": null,
  "summary": "The Communications Authority of Kenya (CA) has revealed how it is resolving complaints from mobile subscribers whose internet bundles run out before their advertised expiry dates, with affected consumers receiving refunds, credit adjustments and restoration of disconnected services following investigations. The regulator received 44 complaints relating to billing and charging of data services…",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}