{
  "id": 19406682,
  "title": "The £40 cashmere jumpers my mum bought online are polyester - and the seller won't give a refund: Consumer lawyer DEAN DUNHAM replies",
  "url": "https://urgent.news/2026/11/10/the-40-cashmere-jumpers-my-mum-bought-online-are-polyester-and-the",
  "topic": "finance",
  "section": "Finance & Markets",
  "published": "2026-11-10T22:30:46.000Z",
  "source": {
    "name": "This Is Money",
    "slug": "this-is-money",
    "url": "https://www.thisismoney.co.uk/money/meandmymoney/article-16282203/The-40-cashmere-jumpers-mum-bought-online-polyester-seller-wont-refund-Consumer-lawyer-DEAN-DUNHAM-replies.html?ns_mchannel=rss&ns_campaign=1490&ito=1490"
  },
  "original_language": "en",
  "account": null,
  "summary": "The retailer won't give her a returns address and keeps offering her an exchange or partial refund to keep the jumpers. What would you suggest?",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}