{
  "id": 1937752,
  "title": "Why restaurant loyalty programs need to go beyond the points-based game",
  "url": "https://urgent.news/2026/08/19/why-restaurant-loyalty-programs-need-to-go-beyond-the-points-based",
  "topic": "culture",
  "section": "Culture",
  "published": "2026-08-19T12:06:00.000Z",
  "source": {
    "name": "Restaurant Dive",
    "slug": "restaurant-dive",
    "url": "https://www.restaurantdive.com/news/points-based-restaurant-loyalty-gamification-personalizaton/828040/"
  },
  "original_language": "en",
  "account": null,
  "summary": "Guests don’t just want freebies, they want recognition, personalization and an overall great experience as part of their rewards membership.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}