{
  "id": 19264231,
  "title": "Qantas to cut 850 Australian jobs and outsource work to India under AI-driven overhaul",
  "url": "https://urgent.news/2026/11/10/qantas-to-cut-850-australian-jobs-and-outsource-work-to-india-under-19264231",
  "topic": "ai",
  "section": "AI",
  "published": "2026-11-10T01:34:47.000Z",
  "source": {
    "name": "The Guardian Australia",
    "slug": "the-guardian-australia",
    "url": "https://www.theguardian.com/business/2026/nov/10/qantas-850-job-cuts-outsource-work-to-india-ai-overhaul"
  },
  "original_language": "en",
  "account": "Qantas, the Australian airline, has announced plans to cut 850 local jobs and outsource work to India as part of an AI-driven overhaul, according to a report. The carrier signed a multi-year agreement with professional services firm Accenture to modernize its back-end systems, processes, and data. Some of these services will be transferred to Accenture's large India-based team. Qantas CEO Vanessa Hudson stated that the scale and speed of technological disruption are unprecedented, and the airline would consult with affected staff and unions before final decisions are made. The restructuring comes at a challenging time for Australian workers, who are facing rising living costs and a high unemployment rate. In the past month, about 4,550 corporate jobs have been targeted for cuts, relocations, or restructuring across just three companies in Australia. Despite the challenges, Qantas sees customer demand as resilient and plans to adjust fares and capacity in response to fuel costs.",
  "summary": "Australian carrier announces agreement with Accenture amid ‘unprecedented’ technological disruption, CEO Vanessa Hudson says Get our breaking news email , free app or daily news podcast Qantas is preparing to cut 850 local jobs and outsource work offshore under an AI-driven overhaul, marking a growing wave of disruption to the Australian workforce. The changes represent the third major corporate…",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}