{
  "id": 19157224,
  "title": "BMO launches AI agent to help credit card customers get answers",
  "url": "https://urgent.news/2026/11/06/bmo-launches-ai-agent-to-help-credit-card-customers-get-answers",
  "topic": "ai",
  "section": "AI",
  "published": "2026-11-06T18:43:00.000Z",
  "source": {
    "name": "Finextra",
    "slug": "finextra",
    "url": "https://www.finextra.com/pressarticle/111609/bmo-launches-ai-agent-to-help-credit-card-customers-get-answers"
  },
  "original_language": "en",
  "account": null,
  "summary": "BMO is introducing AI Agent Assist to help clients get faster answers and resolutions when they contact BMO's Virtual Connect contact centre about their credit card transactions.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}