{
  "id": 19127693,
  "title": "Toronto-based Ada and SF-based Dialpad, both makers of AI customer service software, agree to merge, sources say in an all-share deal valuing Ada at ~$430M (Globe and Mail)",
  "url": "https://urgent.news/2026/11/09/toronto-based-ada-and-sf-based-dialpad-both-makers-of-ai-customer",
  "topic": "ai",
  "section": "AI",
  "published": "2026-11-09T08:46:41.000Z",
  "source": {
    "name": "Techmeme",
    "slug": "techmeme",
    "url": "https://www.theglobeandmail.com/business/article-ada-toronto-ai-chatbot-firm-dialpad-merger/"
  },
  "original_language": "en",
  "account": null,
  "summary": "Ada Support Inc., the Toronto-based company that makes AI customer service software for businesses, has agreed to combine …",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}