{
  "id": 19067949,
  "title": "Sogang University tops university category in service quality index for 13th straight year",
  "url": "https://urgent.news/2026/11/09/sogang-university-tops-university-category-in-service-quality-index",
  "topic": "world",
  "section": "World",
  "published": "2026-11-09T02:22:03.000Z",
  "source": {
    "name": "The Korea Times",
    "slug": "the-korea-times",
    "url": "https://www.koreatimes.co.kr/southkorea/education/20261109/sogang-university-tops-university-category-in-service-quality-index-for-13th-straight-year"
  },
  "original_language": "en",
  "account": null,
  "summary": "Sogang University has once again topped the university category in the Korean Standard-Service Quality Index (KS-SQI) survey for the 13th consecutive year, according to a report by The Korea Times. The university achieved an overall score of 86.5 points, maintaining its top position since 2014. The survey, conducted by the Korean Standards Association (KSA) and Seoul National University’s Institute of Management Research, covered 238 organizations across 58 general and platform service industries. The second-half survey highlighted Sogang University's high scores in accuracy, friendliness, and social value. The 2026 KS-SQI certification ceremony was held at the Grand Ballroom of Signiel Seoul in Lotte World Tower, drawing around 200 attendees including representatives of award-winning organizations.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}