{
  "id": 190100,
  "title": "Marc Benioff gets a new operating chief, as Salesforce promotes Miguel Milano",
  "url": "https://urgent.news/2026/08/05/marc-benioff-gets-a-new-operating-chief-as-salesforce-promotes-miguel",
  "topic": "tech",
  "section": "Tech",
  "published": "2026-08-05T20:48:20.000Z",
  "source": {
    "name": "CNBC Technology",
    "slug": "cnbc-technology",
    "url": "https://www.cnbc.com/2026/08/05/marc-benioff-gets-a-new-coo-as-salesforce-promotes-miguel-milano-.html"
  },
  "original_language": "en",
  "account": "Salesforce has appointed Miguel Milano as its new operating chief, following CEO Marc Benioff's promotion. Milano, previously serving as chief revenue officer, rejoined the company in 2023 from a stint at data processing firm Celonis. His promotion comes as Salesforce seeks to bolster its leadership ranks, a move that has been tested in recent years with failed experiments in co-CEO roles. The company has also named Alexa Vignone, who has been chief sales officer since January, as the new revenue chief. Salesforce shares have declined by 27% this year, reflecting broader concerns within the software sector about potential displacement by artificial intelligence. Srini Tallapragada, president and chief engineering and customer success officer, is departing the company after 14 years. Tallapragada will be a special advisor to Benioff during the transition.",
  "summary": "Salesforce promoted revenue head and former Oracle executive Miguel Milano to role of operating chief.",
  "key_points": [
    "Salesforce appoints Miguel Milano as new operating chief",
    "Former chief revenue officer joins from Celonis",
    "Alexa Vignone named new revenue chief"
  ],
  "editors_take": "The appointment of Miguel Milano as operating chief suggests that Salesforce is turning to insiders to steady the ship and bolster its leadership ranks amid a challenging period.",
  "illustration": "https://urgent.news/ill/190100.png",
  "coverage": {
    "outlets": 2,
    "also_reported_by": [
      {
        "outlet": "CNBC World",
        "title": "Marc Benioff gets a new operating chief, as Salesforce promotes Miguel Milano",
        "url": "https://urgent.news/2026/08/05/marc-benioff-gets-a-new-operating-chief-as-salesforce-promotes-miguel-190123",
        "published": "2026-08-05T20:48:20.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}