{
  "id": 18679843,
  "title": "Gangguan laman web: Bank Rakyat jamin data, simpanan pelanggan selamat",
  "url": "https://urgent.news/2026/11/07/gangguan-laman-web-bank-rakyat-jamin-data-simpanan-pelanggan-selamat-18679843",
  "topic": "world",
  "section": "World",
  "published": "2026-11-07T08:06:51.000Z",
  "source": {
    "name": "Free Malaysia Today",
    "slug": "free-malaysia-today",
    "url": "https://www.freemalaysiatoday.com/category/bahasa/tempatan/2026/11/07/gangguan-laman-web-bank-rakyat-jamin-data-simpanan-pelanggan-selamat"
  },
  "original_language": "en",
  "account": "Bank Rakyat issues apology over customer difficulties stemming from outage of corporate website access (Facebook photo) - Pahang, Peninsular Malaysia\n\nKUALA LUMPUR: Bank Rakyat assures customers that their personal data, banking information and savings remain secure following the corporate website access issue. In a statement, the bank said the incident only affected its corporate website and was caused by technical problems with a third-party service provider. \"Bank Rakyat's systems and banking operations continue to function normally,\" it added. As recovery efforts are underway, customers can continue their banking activities through the iRakyat website at irakyat.com.my, the iRakyat app, BRICK, QR2E and i-bizRAKYAT. The bank also apologises for any inconvenience caused and promises to provide further updates on the situation as it unfolds.",
  "summary": "Gangguan hanya jejas laman web korporat manakala operasi perbankan berjalan seperti biasa.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 3,
    "also_reported_by": [
      {
        "outlet": "New Straits Times",
        "title": "Bank Rakyat website experiences temporary disruption",
        "url": "https://urgent.news/2026/11/07/bank-rakyat-website-experiences-temporary-disruption",
        "published": "2026-11-07T00:41:37.000Z"
      },
      {
        "outlet": "Malay Mail",
        "title": "Bank Rakyat blames third-party glitch for website outage, says customer funds and data safe",
        "url": "https://urgent.news/2026/11/07/bank-rakyat-blames-third-party-glitch-for-website-outage-says",
        "published": "2026-11-07T07:41:44.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}