{
  "id": 18679109,
  "title": "Gangguan laman web: Bank Rakyat jamin data, simpanan pelanggan selamat",
  "url": "https://urgent.news/2026/11/07/gangguan-laman-web-bank-rakyat-jamin-data-simpanan-pelanggan-selamat",
  "topic": "world",
  "section": "World",
  "published": "2026-11-07T08:06:51.000Z",
  "source": {
    "name": "Free Malaysia Today",
    "slug": "free-malaysia-today-freemalays",
    "url": "https://www.freemalaysiatoday.com/category/bahasa/tempatan/2026/11/07/gangguan-laman-web-bank-rakyat-jamin-data-simpanan-pelanggan-selamat"
  },
  "original_language": "en",
  "account": "Bank Rakyat apologizes for the inconvenience experienced by customers following a disruption in accessing their corporate website. (Image from Facebook) PETALING JAYA: The bank assures that personal data, banking information, and customers' savings are secure and not compromised following the corporate website access issue. The statement revealed the disruption only affected their corporate website and was caused by technical problems with a third-party service provider. \"Bank Rakyat's system and banking operations continue to function as usual,\" it said. As remediation efforts are underway, customers can continue their banking activities through the iRakyat website at iRakyat.com.my, the iRakyat application, BRICK, QR2E, and i-bizRAKYAT. The bank also apologizes for customer inconvenience and promises to provide updates on the situation as it develops.",
  "summary": "Gangguan hanya jejas laman web korporat manakala operasi perbankan berjalan seperti biasa.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 3,
    "also_reported_by": [
      {
        "outlet": "New Straits Times",
        "title": "Bank Rakyat website experiences temporary disruption",
        "url": "https://urgent.news/2026/11/07/bank-rakyat-website-experiences-temporary-disruption",
        "published": "2026-11-07T00:41:37.000Z"
      },
      {
        "outlet": "Malay Mail",
        "title": "Bank Rakyat blames third-party glitch for website outage, says customer funds and data safe",
        "url": "https://urgent.news/2026/11/07/bank-rakyat-blames-third-party-glitch-for-website-outage-says",
        "published": "2026-11-07T07:41:44.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}