{
  "id": 18433482,
  "title": "Uber shares one number to tell everyone, how 'unpopular' AI Agents may be on its platform",
  "url": "https://urgent.news/2026/11/06/uber-shares-one-number-to-tell-everyone-how-unpopular-ai-agents-may",
  "topic": "ai",
  "section": "AI",
  "published": "2026-11-06T02:08:53.000Z",
  "source": {
    "name": "Times of India",
    "slug": "times-of-india",
    "url": "https://timesofindia.indiatimes.com/technology/tech-news/uber-shares-one-number-to-tell-everyone-how-unpopular-ai-agents-may-be-on-its-platform/articleshow/135590488.cms"
  },
  "original_language": "en",
  "account": "Uber executives disclosed during their third-quarter earnings call that the adoption of AI agents on their platform remains minimal. During the week of Halloween, traditionally a busy time for the company, only four rides were hailed and a few hundred meals were ordered through AI agents worldwide. Uber CFO Balaji Krishnamurthy reported that out of approximately 320 million total trips and food delivery orders completed that week, AI intermediaries were only responsible for around 500 meals.\n\nCEO Dara Khosrowshahi acknowledged the negligible traction, stating, \"It is very, very early and very limited traction that we are seeing so far. We hope that there will be more traction.\" The limited adoption highlights a disconnect between the ambitious development of agentic AI by tech giants like OpenAI, Anthropic, Google, and SpaceXAI, and the actual usage by consumers.\n\nKhosrowshahi attributed the low adoption to the lack of friction in using the standard Uber app. Booking a ride takes an average of 50 seconds, while reordering a favorite meal takes around 90 seconds, leaving little incentive for consumers to opt for AI agents. Despite this, Uber leadership remains optimistic about the potential of AI technology to expand the company's ecosystem. Khosrowshahi noted that around eight major AI assistants currently exist, and he expects this number to surpass 10 as adoption matures, viewing it as another opportunity to increase demand on the platform.",
  "summary": "Tech companies have heavily invested in the development of autonomous AI agents for everyday tasks. However, Uber's recent earnings report revealed very few AI-hailed rides during a busy week. Similarly, DoorDash reported only a few hundred AI-initiated orders, emphasizing user preference for native apps. Uber's CEO noted that current booking efficiency reduces the need for AI applications.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}