{
  "id": 18261480,
  "title": "Atomy seeks to become world's highest-paying company through AI",
  "url": "https://urgent.news/2026/11/05/atomy-seeks-to-become-worlds-highest-paying-company-through-ai-18261480",
  "topic": "ai",
  "section": "AI",
  "published": "2026-11-05T06:22:04.000Z",
  "source": {
    "name": "The Korea Times",
    "slug": "the-korea-times",
    "url": "https://www.koreatimes.co.kr/business/companies/20261105/atomy-seeks-to-become-worlds-highest-paying-company-through-ai"
  },
  "original_language": "en",
  "account": "Atomy, a company seeking to become the highest-paying in the world, is leveraging artificial intelligence to achieve its goal. Employee autonomy is a key aspect of Atomy's approach, extending beyond internal management to customer service. Frontline workers are granted the authority to approve returns and exchanges on their own, without having to navigate through multiple layers of management. This approach is intended to expedite the resolution of customer complaints and reduce delays. Park, Atomy's leader, emphasizes that employees should prioritize customers, even when that means going against the company's interests. He famously advises, \"Do not fight customers for the company. Fight the company for customers.\"\n\nPark believes that honesty and concern for customers are crucial for a company's long-term survival. He also sets high personal standards for his employees, urging them to not sacrifice themselves for the company, but rather use the company as a means to achieve personal happiness. Compensation is at the heart of this philosophy. Park views high salaries as the best way to attract and retain talented employees. At a press briefing in Incheon on October 20th, Park reiterated his commitment to these principles, advocating for a culture where customers come first and employees are empowered to make decisions that benefit both the company and its customers.",
  "summary": "At Atomy, employee autonomy extends beyond internal management to customer service, where frontline workers are encouraged to prioritize consumers even when their interests conflict with those of the company. For customer service staff, this means having the authority to approve returns and exchanges without sending each case through multiple layers of management. Atomy says representatives are…",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}