{
  "id": 18098471,
  "title": "Younger Consumers Make Providers Pay for Bad Billing",
  "url": "https://urgent.news/2026/11/04/younger-consumers-make-providers-pay-for-bad-billing",
  "topic": "finance",
  "section": "Finance & Markets",
  "published": "2026-11-04T09:02:15.000Z",
  "source": {
    "name": "PYMNTS",
    "slug": "pymnts",
    "url": "https://www.pymnts.com/personal-finance/2026/younger-consumers-make-providers-pay-for-bad-billing/"
  },
  "original_language": "en",
  "account": null,
  "summary": "A monthly bill shouldn’t come with homework. Yet paying for everyday services can mean wrestling with a login, hunting for a payment option or calling someone for help. PYMNTS Intelligence, in collaboration with Paymentus, explores these challenges in “The Service Commerce Performance Gap: The Generational Playbook.” The report draws on surveys of 2,566 U.S. consumers […] The post Younger…",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}