{
  "id": 18036336,
  "title": "Earnings call transcript: Freshworks beats Q3 2026 EPS, but shares fall after hours",
  "url": "https://urgent.news/2026/11/03/earnings-call-transcript-freshworks-beats-q3-2026-eps-but-shares-fall",
  "topic": "finance",
  "section": "Finance & Markets",
  "published": "2026-11-03T23:13:39.000Z",
  "source": {
    "name": "Investing.com",
    "slug": "investing-com",
    "url": "https://www.investing.com/news/transcripts/earnings-call-transcript-freshworks-beats-q3-2026-eps-but-shares-fall-after-hours-93CH-4996901"
  },
  "original_language": "en",
  "account": "Freshworks reported Q3 2026 results that surpassed Wall Street expectations, but the stock fell after hours as investors focused on the modest revenue growth and the company's growth outlook. The software firm posted adjusted earnings of $0.22 per share and revenue of $245.4 million, slightly above the expected figures. Shares dropped 7.7% in after-hours trading. Freshworks beat estimates on both earnings and revenue in Q3, extending a streak of outperformance. Revenue grew 14% from the prior year to $245.4 million, reaching the high end of guidance. Non-GAAP operating margin improved to 30%, while adjusted free cash flow reached $73.9 million. Management raised full-year 2026 revenue guidance to $965 million-$966 million, indicating about 15% growth for the year. The company also expects fourth-quarter revenue to reach $253.5 million-$254.5 million, suggesting roughly 14% growth. Freshworks is shifting its focus to larger enterprise customers, particularly in its enterprise experience (EX) business. Management reported that the strategy is leading to larger deals, higher product adoption, and improved customer retention.",
  "summary": null,
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}