{
  "id": 17986535,
  "title": "GCB Bank crowns customer service month with Maiden Aerobics Fiesta in Accra",
  "url": "https://urgent.news/2026/11/03/gcb-bank-crowns-customer-service-month-with-maiden-aerobics-fiesta-in-17986535",
  "topic": "culture",
  "section": "Culture",
  "published": "2026-11-03T15:37:23.000Z",
  "source": {
    "name": "MyJoyOnline Ghana",
    "slug": "myjoyonline-ghana",
    "url": "https://www.myjoyonline.com/gcb-bank-crowns-customer-service-month-with-maiden-aerobics-fiesta-in-accra/"
  },
  "original_language": "en",
  "account": "GCB Bank concluded its Customer Service Month with a unique Aerobics Fiesta in Accra, held at the University of Ghana Stadium on October 31st. This event, marking the first of its kind, aimed to strengthen relationships with customers by promoting fitness, health awareness, and entertainment. Activities included aerobics, yoga sessions, health screenings, and family-friendly entertainment, all offered in a relaxed, informal setting. The highlight of the occasion was a musical performance by popular Ghanaian group Dope Nation, which added excitement and entertainment to the celebration. The event fostered a sense of community and encouraged participants to prioritize their health and well-being. GCB Bank's Chief Marketing, Communications, and Customer Experience Officer, Cynthia Ofori-Dwumfuo, explained that the initiative aimed to create a more personal connection with customers and encourage them to prioritize their health. She emphasized that customer centricity is a fundamental pillar of the Bank's strategy, and initiatives like the Aerobics Fiesta reflect its commitment to continuously improving customer experience.",
  "summary": "In an effort to deepen customer relationships through experiences beyond financial services, GCB Bank hosted its maiden Aerobics Fiesta in Accra, combining fitness, health awareness and entertainment to reinforce its customer-centred approach to banking.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 2,
    "also_reported_by": [
      {
        "outlet": "Dhaka Tribune Business",
        "title": "Islami Bank holds customer awareness and financial literacy program in Teknaf",
        "url": "https://urgent.news/2026/11/03/islami-bank-holds-customer-awareness-and-financial-literacy-program",
        "published": "2026-11-03T11:45:46.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}