{
  "id": 17930015,
  "title": "Empty box delivered instead of Rs 22k graphics card; customer wins Rs 10k compensation",
  "url": "https://urgent.news/2026/11/03/empty-box-delivered-instead-of-rs-22k-graphics-card-customer-wins-rs",
  "topic": "culture",
  "section": "Culture",
  "published": "2026-11-03T06:52:38.000Z",
  "source": {
    "name": "Times of India",
    "slug": "times-of-india",
    "url": "https://timesofindia.indiatimes.com/legal/news/customer-receives-empty-box-instead-of-rs-22440-graphics-card-amazon-and-seller-held-liable-commission-orders-refund-rs-15000-compensation-and-legal-costs/articleshow/135485994.cms"
  },
  "original_language": "en",
  "account": null,
  "summary": "Lovish Chadha, a frustrated customer, ordered a graphics card from Amazon but was shocked to find only an empty box upon delivery. After receiving no help from customer service, he escalated the issue by filing a complaint with the consumer commission. The commission ruled that both the seller and Amazon were accountable, ordering a full refund plus compensation for the distress and legal fees…",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}