{
  "id": 17792747,
  "title": "Processing of Applications Received Under the Citizen’s Charter Status as on October 31, 2026",
  "url": "https://urgent.news/2026/11/02/processing-of-applications-received-under-the-citizens-charter-status",
  "topic": "world",
  "section": "World",
  "published": "2026-11-02T12:24:51.000Z",
  "source": {
    "name": "Reserve Bank of India",
    "slug": "reserve-bank-of-india",
    "url": "https://www.rbi.org.in/scripts/BS_PressReleaseDisplay.aspx?prid=63901"
  },
  "original_language": "en",
  "account": "On October 31, 2026, the Reserve Bank of India (RBI) released a report detailing the processing of applications submitted under the Citizen’s Charter status. As per the report, there were 2,666 applications pending at the start of the month. During October, 15,725 applications were received, bringing the total number of applications to 17,684. Of these, 15,186 applications were processed within the stipulated timeline, while 22 applications were processed beyond the timeline. This puts the overall processing efficiency at 99.9% for timely applications and 0.1% for late applications.\n\nAt the end of October, the total number of applications remained at 17,684, with 2,498 applications still within the timeline and 2,483 applications beyond it. The latter category included 13 applications awaiting inputs from external agencies and 2 applications still under process. The breakdown of applications by function revealed that Banker to Banks and Governments had no pending applications, Currency Management processed 6,307 applications, Debt Management handled 552, Financial Markets dealt with 2, and FinTech had no applications. Foreign Exchange Management processed 1,099 applications, and Payment and Settlement Systems had 20 applications processed. Regulation and Supervision saw 687 applications processed.\n\nFunction-wise, all 206 services under the Charter were processed, with 15,164 applications completed within the timeline and 22 applications processed beyond it. The majority of applications were either Awaiting inputs from external agencies (13) or Under Process (2). The RBI encourages applicants to access user manuals, FAQs, illustrative infographics, and instructional videos on the PRAVAAH portal for a seamless online application experience.",
  "summary": "A summary of performance under the Citizen’s Charter of Reserve Bank of India (RBI) during the month of October 2026 is given below – Description No. of Applications A Applications pending at the beginning of the month 2,666 B Applications received during the month 15,725 C Referred back to applicants for additional information 707 Total (A+B-C) 17,684 D Applications processed during the month –…",
  "key_points": [
    "On October 31, 2026, RBI reported 2,666 pending Citizen’s Charter applications.",
    "15,725 applications received in October, totaling 17,684 applications.",
    "15,186 applications processed within timeline, 0.1% processed late."
  ],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}