{
  "id": 17761960,
  "title": "Korail Expands Multilingual Services to 10 Languages as Foreign Rail Passengers Surge",
  "url": "https://urgent.news/2026/11/02/korail-expands-multilingual-services-to-10-languages-as-foreign-rail",
  "topic": "tech",
  "section": "Tech",
  "published": "2026-11-02T07:30:51.000Z",
  "source": {
    "name": "Korea IT Times",
    "slug": "korea-it-times",
    "url": "https://www.koreaittimes.com/news/articleView.html?idxno=158729"
  },
  "original_language": "en",
  "account": "Korea Railroad Corporation (Korail) is expanding its multilingual ticketing services to accommodate a surge in foreign rail passengers. The railway operator expects foreign travelers to reach 10 million for the first time this year, up 72% compared to the same period last year. Korail announced on November 2 that it will add three new languages to its services, bringing the total to 10 languages starting November 3. The newly added languages are French, German, and Mongolian, joining the existing options of English, Simplified Chinese, Traditional Chinese, Japanese, Indonesian, Vietnamese, and Thai. The decision to expand language support was made in consultation with the Korea Tourism Organization's public-private tourism transportation council, considering visitor numbers and average stays by nationality. Foreign rail travel in Korea has seen significant growth, with 7.78 million foreign passengers using Korail services from January to September, a sharp increase from the previous year. To further improve convenience, Korail introduced a reservation window that allows foreign passengers to book tickets up to two months in advance, doubling the previous one-month limit. These expanded language options are accessible via Korail's multilingual website at www.korail.com/global and the Korail+ mobile app, where users can choose their preferred language from the menu on the main screen. Korail's head of Passenger Business Division, Lee Min-sung, emphasized the company's commitment to removing language barriers for international visitors, stating that they will continue to enhance the railway experience for global travelers through diverse payment methods and tailored services for international customers.",
  "summary": "Korea Railroad Corporation (Korail) is expanding its multilingual ticketing services as the number of foreign tourists using the country's rail network continues to climb. The railway operator expects foreign rail passengers to surpass 10 million for the first time this year.Korail announced on November 2 that it will increase the number of languages supported on its official website and Korail+…",
  "key_points": [
    "Korail adds French, German, and Mongolian to its multilingual services, expanding to 10 languages.",
    "Foreign rail passengers in Korea reach 10 million for the first time in 2023, a 72% increase."
  ],
  "editors_take": "Expanding language options and booking windows signals a strategic shift toward prioritizing international travelers as they become a dominant segment of the domestic rail passenger population.",
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}