{
  "id": 17499621,
  "title": "Ceylinco Life sales team sharpens leadership skills in Malaysia",
  "url": "https://urgent.news/2026/10/31/ceylinco-life-sales-team-sharpens-leadership-skills-in-malaysia",
  "topic": "world",
  "section": "World",
  "published": "2026-10-31T23:45:58.000Z",
  "source": {
    "name": "The Island Sri Lanka",
    "slug": "the-island-sri-lanka",
    "url": "http://island.lk/ceylinco-life-sales-team-sharpens-leadership-skills-in-malaysia-2/"
  },
  "original_language": "en",
  "account": null,
  "summary": "An eight-member team from Ceylinco Life recently honed their leadership skills in a four-day training program held in Kuala Lumpur, Malaysia. The program, themed 'Lead Forward, Build.', aimed to bolster agency management capabilities and equip the company’s sales leaders with practical strategies to improve branch performance. Facilitated by five experienced Group Sales Managers from Great Eastern Life Insurance, the training covered critical areas such as digital engagement for insurance professionals, performance management, leadership enhancement, and creating supportive office environments that drive sales. Participants engaged in real-life scenarios, assessing branch situations, identifying root causes, and devising action plans to overcome challenges. They also learned to create digital content for social media and developed Agency Management Blueprints tailored to specific branch-level challenges. The program provided Ceylinco Life with valuable insights and actionable strategies to strengthen agency leadership and enhance overall performance, with representation from one Zonal Manager, four Regional Sales Managers, two Agency Heads, and a Head Office representative.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}