{
  "id": 17361513,
  "title": "Kenya Airways launches duty-free shopping with 15pc discounts",
  "url": "https://urgent.news/2026/10/31/kenya-airways-launches-duty-free-shopping-with-15pc-discounts",
  "topic": "business",
  "section": "Business",
  "published": "2026-10-31T07:30:00.000Z",
  "source": {
    "name": "Capital Business",
    "slug": "capital-business",
    "url": "https://capitalfm.africa/kenya-airways-launches-duty-free-shopping-with-15pc-discounts/"
  },
  "original_language": "en",
  "account": "Nairobi, Kenya – Kenya Airways has launched a duty-free shopping service that offers passengers the convenience of ordering online and having their purchases delivered directly to their seats onboard. The service, which goes live on November 1, 2026, is part of a five-year partnership with Safari Duty Free. Customers can expect up to 15% lower prices on products through the new platform compared to airport duty-free shops, along with an additional 5% discount on all online purchases until November 30, 2026. Orders can be placed 40 days before departure up to 72 hours before the flight through a user-friendly mobile platform, allowing passengers to browse products, compare prices, make secure payments, and track their orders. Kenya Airways Chief Commercial and Customer Officer Julius Thairu emphasized the partnership aims to enhance passenger experiences through added convenience, choice, and value. Safari Duty Free Managing Director Vivek Mehra noted that international payments in Kenyan shillings, US dollars, British pounds, and euros can be made without the transaction limits often encountered during onboard purchases. The product selection will consist of fragrances, skincare, watches, jewelry, eyewear, electronics, children's items, travel accessories, Kenya Airways-branded merchandise, selected Kenyan goods, and gift sets. Both the airline and Safari Duty Free will handle inventory, order fulfillment, and onboard delivery to ensure a seamless experience. Captain Paul Njoroge, Kenya Airways Acting Chief Operations Officer, indicated further plans to extend the service to airport lounges. Dr. Simon Peter Njoroge, General Manager for Operations and Safety at Kenya Airports Authority, welcomed the collaboration, stating it would improve passenger experiences in Kenyan airports. The program will be accessible on 42 global destinations, including 35 in Africa, through the Kenya Airways Duty-Free Webstore at www.dutyfree.kenya-airways.com, commencing November 1, 2026.",
  "summary": "Kenya Airways has launched an online duty-free shopping service with prices up to 15 per cent lower than airport shops, allowing passengers to order products before departure and receive them onboard.",
  "key_points": [
    "Kenya Airways launches duty-free shopping service on November 1, 2026.",
    "Passengers can order online, receive products directly on seats.",
    "Up to 15% lower prices, additional 5% discount until November 30, 2026."
  ],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}