{
  "id": 17194335,
  "title": "Check-in system malfunction at Incheon airport causes major delays",
  "url": "https://urgent.news/2026/10/30/check-in-system-malfunction-at-incheon-airport-causes-major-delays-17194335",
  "topic": "world",
  "section": "World",
  "published": "2026-10-30T07:42:04.000Z",
  "source": {
    "name": "The Korea Times",
    "slug": "the-korea-times",
    "url": "https://www.koreatimes.co.kr/southkorea/20261030/check-in-system-malfunction-at-incheon-airport-causes-major-delays"
  },
  "original_language": "en",
  "account": "On Friday morning, a check-in system malfunction at Incheon International Airport triggered significant delays for travelers, according to the airport operator. The issue emerged at 4:30 a.m., disrupting the connectivity of ticketing systems across airlines at the airport's primary terminals. The malfunction affected eight airlines at Terminal 1 and five airlines at Terminal 2, leading to intermittent service interruptions.\n\nBy the afternoon, ticketing became effectively frozen at three airlines - China Southern Airlines, China Eastern Airlines, and Air China. Long lines formed at the check-in counters, with some passengers expressing frustration at airlines that did not inform them of anticipated recovery times despite being close to their scheduled departures.\n\nThe airport operator attributed the disruption to a glitch in the global network of ARINC, an American aviation service provider. The operator is currently seeking solutions to resolve the problem and restore normal operations.",
  "summary": "A check-in system malfunction occurred at Incheon International Airport on Friday, causing major delays in passenger processing, the airport operator said. The malfunction began at 4:30 a.m. in an airline network connecting ticketing systems at the country's main gateway, leading to intermittent connectivity issues at eight airlines at Terminal 1 and five airlines at Terminal 2, according to…",
  "key_points": [
    "Check-in system malfunction at Incheon Airport on Friday morning",
    "Disrupted ticketing systems for eight airlines at Terminal 1, five at Terminal 2",
    "Airport operator blames ARINC network glitch for delays"
  ],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 3,
    "also_reported_by": [
      {
        "outlet": "KBS World Radio",
        "title": "Check-in System Disruption Causes Major Delays at Incheon Airport",
        "url": "https://urgent.news/2026/10/30/check-in-system-disruption-causes-major-delays-at-incheon-airport",
        "published": "2026-10-30T06:09:50.000Z"
      },
      {
        "outlet": "Yonhap News",
        "title": "Check-in system malfunction at Incheon airport causes major delays",
        "url": "https://urgent.news/2026/10/30/check-in-system-malfunction-at-incheon-airport-causes-major-delays",
        "published": "2026-10-30T06:56:18.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}