{
  "id": 17056865,
  "title": "WhatsApp, AI and dismissals: The big changes in new CCMA rules",
  "url": "https://urgent.news/2026/10/29/whatsapp-ai-and-dismissals-the-big-changes-in-new-ccma-rules",
  "topic": "ai",
  "section": "AI",
  "published": "2026-10-29T11:20:00.000Z",
  "source": {
    "name": "IOL",
    "slug": "iol",
    "url": "https://iol.co.za/business/2026-10-29-whatsapp-ai-and-dismissals-the-big-changes-in-new-ccma-rules/"
  },
  "original_language": "en",
  "account": null,
  "summary": "Amended CCMA rules effective from 23 October 2026 formally recognise electronic filing and WhatsApp notices, require parties to discuss AI use in pre-arbitration conferences, and give commissioners greater discretion in certain unattended arbitration matters",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}