{
  "id": 16902122,
  "title": "The Companies That Write The Standards Will Own The Next Decade Of Freight",
  "url": "https://urgent.news/2026/10/28/the-companies-that-write-the-standards-will-own-the-next-decade-of",
  "topic": "business",
  "section": "Business",
  "published": "2026-10-28T12:18:19.000Z",
  "source": {
    "name": "FreightWaves",
    "slug": "freightwaves",
    "url": "https://www.freightwaves.com/news/the-companies-that-write-the-standards-will-own-the-next-decade-of-freight"
  },
  "original_language": "en",
  "account": "In the freight industry, fraud continues to plague the system despite a massive investment in tracking and data collection, according to Michael Caney, Chief Customer Officer at Highway. Caney argued that fraud is not the root problem, but rather a symptom of deeper issues. He identified three key factors that enable fraud: the prospect of gain, anonymity, and urgency. The freight industry has abundant supply of the last two, making it an attractive target for criminal activity. A broker facing pressure to meet deadlines is more likely to relax standards, and criminals can exploit this urgency to steal freight and evade consequences. The industry's widespread adoption of tracking and data collection has not eradicated fraud, as Caney pointed out that no industry has ever completely eliminated fraud. Instead, the focus has been on addressing the symptom rather than treating the underlying condition. Caney emphasized that the industry lacks shared, enforceable standards and that brokers are caught in the middle of this issue. The insurance agents, telematics providers, and factoring companies that handle freight transactions have significant amounts of data but little accountability. This lack of enforceability leads to inconsistent data quality, which hinders the industry's ability to effectively combat fraud. Caney argued that the blame lies in the industry's conditioning to respond to signals rather than the source of the problem. When issues arise, such as missing deliveries or delays, the response is to call in technology providers to fix the problem rather than addressing the root cause. He pointed out that years of chasing signals have resulted in excessive spending on tracking and data collection without any accountability. Caney emphasized that brokers should be held accountable for a guaranteed load rather than paying large amounts for tracking services that do not guarantee results. He pointed out the discrepancy between reported compliance rates and actual performance, revealing that carriers often underperform in real-world situations. Highway is taking action by de-certifying unreliable telematics providers and enforcing stricter standards for brokers. Caney believes that the industry's risk has shifted from rules to processes, and that the future lies in simpler, automated decision-making powered by network effects rather than relying on individual knowledge.",
  "summary": "The freight industry has spent years and real money chasing fraud, piling up more tracking, more data, and more awareness than it has ever had, and the losses keep climbing anyway, which is the paradox Michael Caney, Chief Customer Officer at the carrier-identity platform Highway, set out to unpack at the FreightWaves Broker Compliance Symposium, […] The post The Companies That Write The…",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}