{
  "id": 16871306,
  "title": "Thai customer overpays 257 baht for 25 baht product, but vendor refuses refund",
  "url": "https://urgent.news/2026/10/28/thai-customer-overpays-257-baht-for-25-baht-product-but-vendor",
  "topic": "world",
  "section": "World",
  "published": "2026-10-28T08:26:38.000Z",
  "source": {
    "name": "The Thaiger",
    "slug": "the-thaiger",
    "url": "https://thethaiger.com/news/national/vendor-rejects-refund-request-over-mistaken-bank-transfer"
  },
  "original_language": "en",
  "account": "A Thai woman recently filed a police complaint against a vendor who allegedly would not refund an accidental overpayment of 257 baht for a 25 baht product. The woman, who was attempting to transfer the correct amount, accidentally entered 257 baht into her banking application. She confronted the female vendor with a video recording her efforts to recover the excess amount. The vendor claimed that the money had not yet arrived in her account through a digital payment app called Mae Manee, which was scheduled to transfer the funds at 2am. The woman refused the vendor's offer to deduct the overpayment from her next purchase, insisting on a direct refund. She later removed the video from her TikTok account, and subsequent Facebook news pages claimed she received her money back after making a police complaint, though the woman and police officers have not confirmed this. A similar incident occurred in Chon Buri last January, where a noodle vendor also refused to refund a customer who accidentally transferred 1,260 baht instead of 140 baht.",
  "summary": "A Thai woman filed a police complaint against a vendor who allegedly refused to refund an accidental 257 baht transfer for a product costing 25 baht. The woman posted a video showing her confronting the female vendor and attempting to recover the overpayment. She explained that she intended to transfer 25 baht for her purchase … The story Thai customer overpays 257 baht for 25 baht product, but…",
  "key_points": [
    "Thai woman overpaid 257 baht for 25 baht product",
    "Vendor refused refund, demanded direct repayment",
    "Similar case in Chon Buri involved 1,260 baht overpayment"
  ],
  "editors_take": "The vendor's refusal to immediately correct a digital banking error highlights the friction between rapid mobile payment adoption and the lack of instant accountability in local retail transactions.",
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}