{
  "id": 16799103,
  "title": "Network Glitch At Mumbai Airport Impacts Digital Check-In; Airlines Switch To Manual Processing To Prevent Disruption",
  "url": "https://urgent.news/2026/10/27/network-glitch-at-mumbai-airport-impacts-digital-check-in-airlines",
  "topic": "world",
  "section": "World",
  "published": "2026-10-27T20:31:08.000Z",
  "source": {
    "name": "Free Press Journal",
    "slug": "free-press-journal",
    "url": "https://www.freepressjournal.in/mumbai/network-glitch-at-mumbai-airport-impacts-digital-check-in-airlines-switch-to-manual-processing-to-prevent-disruption"
  },
  "original_language": "en",
  "account": "Mumbai's Chhatrapati Shivaji Maharaj International Airport (CSMIA) faced a data network disruption on Tuesday evening, causing self-service kiosks and digital check-in systems to temporarily stop functioning. In response, airport operations swiftly shifted to manual protocols, enabling seamless processing of passengers and preventing any widespread ground closures. IndiGo and Air India were among the airlines that switched to manual boarding passes and baggage tagging, thereby averting significant congestion within the terminals. Following the outage, which began after 7 PM, ground staff from leading carriers sprang into action to implement manual boarding and bag-tagging procedures, ensuring minimal disruption to passengers. Airport authorities and airline personnel augmented their presence at lines and departure halls to assist passengers navigating the modified manual queues. While travelers encountered longer wait times at check-in points, the city's main airport reported no detrimental impact on flight operations due to the incident. The Mumbai Airport spokesperson confirmed the temporary network outage, stating that teams promptly activated manual processing measures to mitigate inconvenience and maintain the continuity of essential airport functions. At present, there is no evidence to suggest that the issue has adversely affected airport or flight operations. Passengers traveling through Mumbai Airport during late hours were advised to arrive a bit earlier than their usual schedules and carry physical copies or saved digital versions of their flight itineraries for security and check-in purposes.",
  "summary": "Mumbai: A sudden data network disruption hit Chhatrapati Shivaji Maharaj International Airport (CSMIA) on Tuesday evening, leaving self-service kiosks and digital check-in systems temporarily non-responsive. Ground operations at Mumbai's busy airport immediately switched to manual protocols to process passengers, preventing systemic ground closures and maintaining the flow of outgoing flights.…",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}