{
  "id": 1670912,
  "title": "Safaricom explains why some customers are getting fewer MBs as offers keep changing",
  "url": "https://urgent.news/2026/08/18/safaricom-explains-why-some-customers-are-getting-fewer-mbs-as-offers",
  "topic": "world",
  "section": "World",
  "published": "2026-08-18T07:48:53.000Z",
  "source": {
    "name": "People Daily Kenya",
    "slug": "people-daily-kenya",
    "url": "https://peopledaily.digital/business/safaricom-explains-why-some-customers-are-getting-fewer-mbs-as-offers-keep-changing"
  },
  "original_language": "en",
  "account": null,
  "summary": "Safaricom has explained why some customers may suddenly find themselves receiving different or smaller data offers. Safaricom says its promotional and personalised offers change periodically through an automated process. The clarification followed a complaint on X from a customer who questioned whether the telecommunications company had reduced the amount of data offered to subscribers. “Gaii […]",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}