{
  "id": 16687617,
  "title": "Apple says it will replace iPhone Duo handsets with screen problems",
  "url": "https://urgent.news/2026/10/27/apple-says-it-will-replace-iphone-duo-handsets-with-screen-problems",
  "topic": "tech",
  "section": "Tech",
  "published": "2026-10-27T01:16:22.000Z",
  "source": {
    "name": "BBC News",
    "slug": "bbc-news",
    "url": "https://www.bbc.co.uk/news/articles/c893zwlev2xpo?at_medium=RSS&at_campaign=rss"
  },
  "original_language": "en",
  "account": "Apple has announced it will replace certain iPhone Duo handsets that have experienced screen issues shortly after the device's launch. The newly released foldable smartphone, priced at £1,999 ($2,668) in the UK, has seen long queues at Apple stores worldwide upon its debut last week. Apple is aware of a problem affecting the inner display on a limited number of units and has advised affected users to reach out to the company for a replacement. Reports have surfaced of lines appearing on the screens, as well as cracks along the screen's center crease and a crunching noise when opening the device. The 7.6-inch (19.3cm) inner display of the iPhone Duo is secured by a central hinge, a complex component that has led to flaws in folding devices from Apple's competitors. Samsung's initial foldable phone, the Galaxy Fold, encountered early setbacks in 2019 when reviewers reported broken screens on the devices.",
  "summary": "Photos shared online showed faults appearing on the screens of Apple's first foldable device.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 6,
    "also_reported_by": [
      {
        "outlet": "Tom's Guide",
        "title": "Apple responds to iPhone Duo cracked inner screens — what to do if your phone is affected",
        "url": "https://urgent.news/2026/10/26/apple-responds-to-iphone-duo-cracked-inner-screens-what-to-do-if-your",
        "published": "2026-10-26T20:41:09.000Z"
      },
      {
        "outlet": "MyJoyOnline Ghana",
        "title": "Apple says it will replace iPhone Duo handsets with screen problems",
        "url": "https://urgent.news/2026/10/26/apple-says-it-will-replace-iphone-duo-handsets-with-screen-problems",
        "published": "2026-10-26T22:54:00.000Z"
      },
      {
        "outlet": "Japan Times",
        "title": "Apple’s foldable iPhone Duo draws early complaints of screen cracking",
        "url": "https://urgent.news/2026/10/27/apples-foldable-iphone-duo-draws-early-complaints-of-screen-cracking",
        "published": "2026-10-27T03:06:00.000Z"
      },
      {
        "outlet": "KahawaTungu",
        "title": "Apple says it will replace iPhone Duo handsets with screen problems",
        "url": "https://urgent.news/2026/10/27/apple-says-it-will-replace-iphone-duo-handsets-with-screen-problems-16704201",
        "published": "2026-10-27T03:52:23.000Z"
      },
      {
        "outlet": "The National Business",
        "title": "Apple to replace iPhone Duo handsets with screen issues",
        "url": "https://urgent.news/2026/10/27/apple-to-replace-iphone-duo-handsets-with-screen-issues",
        "published": "2026-10-27T04:05:18.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}