{
  "id": 16659715,
  "title": "iPhone Duo crackgate: Apple breaks silence on screen cracks, offers replacements",
  "url": "https://urgent.news/2026/10/26/iphone-duo-crackgate-apple-breaks-silence-on-screen-cracks-offers",
  "topic": "tech",
  "section": "Tech",
  "published": "2026-10-26T20:04:00.000Z",
  "source": {
    "name": "Gulf News",
    "slug": "gulf-news",
    "url": "https://gulfnews.com/technology/iphone-duo-crackgate-apple-breaks-silence-on-screen-cracks-offers-replacements-1.500724698"
  },
  "original_language": "en",
  "account": "Apple has addressed concerns over cracked screens on its new foldable iPhone, the iPhone Duo. The company has confirmed that only a small number of devices are affected, but has not identified the cause of the damage. Customers experiencing display issues are advised to contact AppleCare for a replacement. Some users have reported unusual resistance or a crunching sound before noticing screen damage, with the issue potentially related to the hinge. Other complaints include screen glare, selfie quality, and apps not optimized for the foldable display. Apple's response to the issue has been positive, with developers working to adapt their apps for the new device's design.",
  "summary": "Apple has responded to reports of cracked screens on its first foldable iPhone, the iPhone Duo, after some owners said the inner display developed damage within hours or days of purchase. The company says only a small number of devices are affected and has advised customers experiencing display problems to contact AppleCare for a replacement. However, Apple has not explained what causes the…",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}