{
  "id": 16627568,
  "title": "ChatGPT Keeps Telling People 404 Media Can Solve Their Tech Support Problems",
  "url": "https://urgent.news/2026/10/26/chatgpt-keeps-telling-people-404-media-can-solve-their-tech-support",
  "topic": "ai",
  "section": "AI",
  "published": "2026-10-26T15:49:44.000Z",
  "source": {
    "name": "404 Media",
    "slug": "404-media",
    "url": "https://www.404media.co/chatgpt-keeps-telling-people-404-media-can-solve-their-tech-support-problems/"
  },
  "original_language": "en",
  "account": "Last week, a Russian man emailed 404 Media seeking assistance with restoring his banned Instagram account. He expressed concern over losing 13 years of personal media and questioned Meta's moderation process. The email appeared AI-generated, leading 404 Media to investigate. ChatGPT initially suggested contacting Jason at 404 Media, which the man followed. The AI bot echoed this advice multiple times, advising him to email 404 Media.",
  "summary": "Because big tech doesn't do customer service, we are being inundated with AI-generated emails begging us for help.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}