{
  "id": 16472966,
  "title": "Orderly: An AI WhatsApp Order-Taker That Refuses to Guess",
  "url": "https://urgent.news/2026/10/25/orderly-an-ai-whatsapp-order-taker-that-refuses-to-guess",
  "topic": "ai",
  "section": "AI",
  "published": "2026-10-25T12:26:54.000Z",
  "source": {
    "name": "Dev.to",
    "slug": "dev-to",
    "url": "https://dev.to/noor_ulhuda_67fbcf3d4b66/orderly-an-ai-whatsapp-order-taker-that-refuses-to-guess-1hmf"
  },
  "original_language": "en",
  "account": "An AI-powered WhatsApp order-taker called Orderly has been developed to handle messy customer orders from small shops. The app focuses on extracting information from the messages, verifying its accuracy using code, and relying on a catalog to make decisions before confirming the order with a human. It is designed to avoid falsely confirming incomplete or unsafe orders. The app processes both text and voice messages, converting them into structured data for verification. It aims to prevent situations where an LLM might misunderstand or omit important information. The project is open-source and encourages community feedback and contributions.",
  "summary": "This is a submission for the Hacktoberfest Open-Source AI Challenge Week 2 Orderly: An AI WhatsApp Order-Taker That Refuses to Guess Small shops often receive customer orders through WhatsApp like: “2 kg rice, 1 litre oil, and 1 kg sugar.” But real messages can be much messier — Telugu + English, corrections, unclear quantities, or voice notes. The difficult part isn't just understanding the…",
  "key_points": [
    "Orderly AI app handles messy customer orders on WhatsApp",
    "Verifies order accuracy using code and catalog before confirming",
    "Open-source project encourages community feedback and contributions"
  ],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}