{
  "id": 16461600,
  "title": "Would you describe yourself as a happy customer?",
  "url": "https://urgent.news/2026/10/25/would-you-describe-yourself-as-a-happy-customer",
  "topic": "world",
  "section": "World",
  "published": "2026-10-25T08:00:00.000Z",
  "source": {
    "name": "Nation Africa",
    "slug": "nation-africa",
    "url": "https://nation.africa/kenya/life-and-style/lifestyle/would-you-describe-yourself-as-a-happy-customer--5644298"
  },
  "original_language": "en",
  "account": null,
  "summary": "Come to think of it, you are your number one marketer, and your personal attributes can...",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}