{
  "id": 16433148,
  "title": "Claude's API Can Now Ban One Customer Instead of Your Whole Org. Its Webhook Isn't Live",
  "url": "https://urgent.news/2026/10/25/claudes-api-can-now-ban-one-customer-instead-of-your-whole-org-its",
  "topic": "ai",
  "section": "AI",
  "published": "2026-10-25T05:01:17.000Z",
  "source": {
    "name": "Dev.to",
    "slug": "dev-to",
    "url": "https://dev.to/gabrielanhaia/claudes-api-can-now-ban-one-customer-instead-of-your-whole-org-its-webhook-isnt-live-3mn0"
  },
  "original_language": "en",
  "account": "Claude's API now allows resellers to ban individual customers instead of entire organizations. To implement this feature, users must create a profile for each end customer using the POST /v1/user_profiles endpoint. This profile ID is then sent in the anthropic-user-profile-id header on every request made for that customer. Anthropic's webhook for notifying when a customer is banned is currently not operational. Profiles are not billable and do not affect pricing. Each profile can have an enforcement_status of unrestricted, restricted, or banned. When a profile is restricted or banned, the API will refuse some or all inference requests made with that profile's ID.",
  "summary": "Book: Event-Driven Architecture Pocket Guide The series: Pocket Guides for Developers — 8 short books on agents, RAG, prompts, observability, events, databases and system design — the whole series My project: Hermes IDE | GitHub — an IDE for developers who ship with Claude Code and other AI coding tools Me: xgabriel.com | GitHub You run a SaaS app, a gateway or a reseller on the Claude API. Every…",
  "key_points": [
    "Claude's API allows banning individual customers.",
    "Users create customer profiles via POST /v1/userprofiles.",
    "Webhook for banning notifications is not live."
  ],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}