{
  "id": 16364318,
  "title": "Energy Ministry launches digital complaints service for real-time updates",
  "url": "https://urgent.news/2026/10/24/energy-ministry-launches-digital-complaints-service-for-real-time",
  "topic": "culture",
  "section": "Culture",
  "published": "2026-10-24T19:51:04.000Z",
  "source": {
    "name": "Ajel English",
    "slug": "ajel-english",
    "url": "https://english.ajel.sa/business/cyrwu478j"
  },
  "original_language": "en",
  "account": null,
  "summary": "Saudi Arabia’s Energy Ministry has introduced an online complaints service, allowing users to submit and track their requests through the ministry’s website.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}