{
  "id": 16333596,
  "title": "I operate an open door policy – GTA CEO responds to Abeiku Santana’s concerns over access for official meetings",
  "url": "https://urgent.news/2026/10/24/i-operate-an-open-door-policy-gta-ceo-responds-to-abeiku-santanas",
  "topic": "world",
  "section": "World",
  "published": "2026-10-24T14:29:46.000Z",
  "source": {
    "name": "Adom Online",
    "slug": "adom-online",
    "url": "https://www.adomonline.com/i-operate-an-open-door-policy-gta-ceo-responds-to-abeiku-santanas-concerns-over-access-for-official-meetings/"
  },
  "original_language": "en",
  "account": "Ghana Tourism Authority Chief Executive Officer Maame Efua Houadjeto has dismissed claims by her deputy, Gilbert Abeiku Aggrey Santana, about difficulties accessing her for urgent official consultations. The CEO emphasized her commitment to an open-door policy, particularly for executives and senior staff, and expressed surprise at the letter's content. She proposed several measures to strengthen internal communication, including scheduled executive consultations and clearer escalation procedures for urgent matters. The CEO assured that these changes aimed to enhance overall management effectiveness rather than address individual grievances.",
  "summary": "The Chief Executive Officer of the Ghana Tourism Authority (GTA), Maame Efua Houadjeto, has disputed concerns raised by her deputy, Gilbert Abeiku Aggrey Santana, over alleged difficulties in securing meetings with her for urgent official consultations. In a letter addressed to the Authority’s Board Chairperson, Mrs Houadjeto said she operated an open-door policy, particularly for […]",
  "key_points": [
    "CEO Maame Efua Houadjeto denies access issues, defends open-door policy.",
    "Proposes scheduled consultations and clearer escalation procedures.",
    "Changes aim to improve management effectiveness, not individual complaints."
  ],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 2,
    "also_reported_by": [
      {
        "outlet": "MyJoyOnline Ghana",
        "title": "Abeiku Santana raises concerns over access to GTA CEO Maame Efua Houadjeto",
        "url": "https://urgent.news/2026/10/24/abeiku-santana-raises-concerns-over-access-to-gta-ceo-maame-efua",
        "published": "2026-10-24T11:00:22.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}