{
  "id": 16267096,
  "title": "General : CelcomDigi Turns Customer Insights Into Action To Elevate Service Delivery",
  "url": "https://urgent.news/2026/10/24/general-celcomdigi-turns-customer-insights-into-action-to-elevate",
  "topic": "world",
  "section": "World",
  "published": "2026-10-24T00:58:51.000Z",
  "source": {
    "name": "Bernama",
    "slug": "bernama",
    "url": "http://www.bernama.com/en/news.php?id=2624884"
  },
  "original_language": "en",
  "account": null,
  "summary": "KUALA LUMPUR, Oct 24 (Bernama) -- CelcomDigi has embedded customer feedback into its business operations to drive service improvements for over 20 million Malaysians across the country.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}