{
  "id": 16202136,
  "title": "Google to investigate cloud outage after UK businesses hit by disruption",
  "url": "https://urgent.news/2026/10/20/google-to-investigate-cloud-outage-after-uk-businesses-hit-by",
  "topic": null,
  "section": null,
  "published": "2026-10-20T16:45:00.000Z",
  "source": {
    "name": "Discovered",
    "slug": "discovered",
    "url": "https://lynnnews.co.uk/national/google-to-investigate-cloud-outage-after-uk-businesses-hit-by-disruption-173226"
  },
  "original_language": "en",
  "account": "Google has announced it will investigate a cloud outage that affected multiple UK businesses, including banks, the courts, and various online platforms. The issue, which occurred on Monday evening, was caused by a \"power event\" in the Europe-west2 region, believed to be London. This caused multiple cloud services to experience errors and intermittent network failures, impacting services such as computing, data management, and everyday systems.\n\nMultiple businesses, including banks like Revolut, Lloyds Bank, and HSBC, reported disruptions to their services. Revolut stated that multiple systems were down or partially unavailable, including card payments, transfers, cash withdrawals, and account sign-ins. Over 1,500 Revolut users reported problems with the service. HM Courts & Tribunals Service also experienced issues with its cloud video platform used for secure video-links to court hearings in England and Wales.\n\nGoogle Cloud's UK infrastructure is based in London, and this was the only area to experience disruption. The company acknowledged the issue on its service health page, stating that it had largely resolved the problem by 3pm on Tuesday. Google thanked users for their patience and promised to publish an analysis of the incident upon completing its internal investigation.",
  "summary": null,
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}