{
  "id": 16006631,
  "title": "‘Absolutely ridiculous’: Singapore Shopee shopper orders AirPods, gets a box of staples instead",
  "url": "https://urgent.news/2026/10/22/absolutely-ridiculous-singapore-shopee-shopper-orders-airpods-gets-a",
  "topic": "world",
  "section": "World",
  "published": "2026-10-22T06:11:58.000Z",
  "source": {
    "name": "Malay Mail",
    "slug": "malay-mail-malaymail",
    "url": "https://www.malaymail.com/news/singapore/2026/10/22/absolutely-ridiculous-singapore-shopee-shopper-orders-airpods-gets-a-box-of-staples-instead/240167"
  },
  "original_language": "en",
  "account": "A Shopee shopper from Singapore ordered AirPods from an Apple Flagship Store but received a box of staples instead, according to a TikTok post by user momo043522. The customer, identified as Hu, had placed the order on October 17 for S$254 (RM812) after applying vouchers and Shopee Coins. The product was claimed to be authentic and highly rated on Shopee, with a price matching Apple's official store. Upon receiving the package on October 18, Hu found rows of staples inside the box instead of the earphones. She immediately contacted Shopee's customer service, who instructed her to return the item for a refund. Shopee refunded Hu's money shortly after receiving the returned item on October 19. In her TikTok post, Hu expressed shock and disbelief at the incident, stating that the experience was \"absolutely ridiculous.\" She also advised other shoppers to record unboxing videos for expensive purchases and urged Shopee to improve its oversight and customer service. Shopee confirmed to Stomp that it had investigated the matter and taken appropriate action, including reviewing measures to prevent similar incidents.",
  "summary": "SINGAPORE, Oct 22 — Expecting a new pair of AirPods, a Shopee customer was instead greeted by rows of staples when...",
  "key_points": [
    "Singapore Shopee shopper Hu ordered AirPods from Apple Flagship Store.",
    "Received box of staples instead of AirPods on October 18.",
    "Shopee refunded Hu's money after returning item on October 19."
  ],
  "editors_take": "The incident highlights the vulnerability of high-value transactions on major e-commerce platforms and underscores the necessity for consumers to document unboxing processes to mitigate fraud risks.",
  "illustration": null,
  "coverage": {
    "outlets": 2,
    "also_reported_by": [
      {
        "outlet": "CNA - Singapore",
        "title": "Trio who planned burglaries of landed homes in Singapore, stealing S$644,700, gets jail",
        "url": "https://urgent.news/2026/10/22/trio-who-planned-burglaries-of-landed-homes-in-singapore-stealing-s",
        "published": "2026-10-22T08:09:52.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}