{
  "id": 15959950,
  "title": "Airbnb hosts can’t make guests do chores under new rules",
  "url": "https://urgent.news/2026/10/21/airbnb-hosts-cant-make-guests-do-chores-under-new-rules",
  "topic": "tech",
  "section": "Tech",
  "published": "2026-10-21T21:45:55.000Z",
  "source": {
    "name": "Mashable",
    "slug": "mashable",
    "url": "https://mashable.com/travel/airbnb-checkout-chores-cleaning-house-rules"
  },
  "original_language": "en",
  "account": "Airbnb has announced new rules effective November 20, 2023, that prohibit hosts from requiring guests to perform housekeeping tasks during their stay. Previously, hosts could ask guests to do various chores such as washing dishes, stripping beds, and removing trash, but this is no longer allowed under the updated policy.\n\nHowever, hosts are still permitted to request guests to perform light tidying tasks, such as leaving used dishes in the sink or separating trash into designated indoor bins. They may also ask guests to turn off amenities like air conditioning when they leave.\n\nThe new rules aim to clarify what tasks are acceptable for guests to perform during their stay and to ensure that all house rules and requests are clearly stated in the listing when a reservation is booked. This change addresses the frustration many travelers have experienced when discovering unexpected cleaning requirements after their stay is already paid for.\n\nAirbnb argues that these changes also affect its bottom line, as hosts are currently able to charge cleaning fees that include a cut taken by the company. By limiting the types of tasks hosts can require, Airbnb seeks to prevent hosts from raising cleaning fees to cover additional work.\n\nWhile the announcement has been met with some celebration from travelers who find the new rules more reasonable, others have expressed disappointment, noting that Airbnb's high prices and extensive list of house rules have already eroded the service's appeal. The company has faced criticism for requiring guests to perform extensive cleaning tasks even after paying a cleaning fee, and some users have found alternatives like hotels more appealing. However, despite the online backlash, Airbnb's revenue continues to grow, reporting a 17% increase in second-quarter 2026 results to $3.6 billion.",
  "summary": "Airbnb’s new rules limit checkout chores for bookings made from Nov. 20, including washing dishes, stripping beds, and hauling trash off-site.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 3,
    "also_reported_by": [
      {
        "outlet": "Wired",
        "title": "Airbnb Hosts Are Furious They Can No Longer Make Guests Do Their Chores",
        "url": "https://urgent.news/2026/10/21/airbnb-hosts-are-furious-they-can-no-longer-make-guests-do-their",
        "published": "2026-10-21T21:57:22.000Z"
      },
      {
        "outlet": "TechCrunch",
        "title": "Airbnb limits chores for guests, sparking backlash from hosts",
        "url": "https://urgent.news/2026/10/21/airbnb-limits-chores-for-guests-sparking-backlash-from-hosts",
        "published": "2026-10-21T22:16:05.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}