{
  "id": 15918068,
  "title": "Samsung confirms fix for nasty One UI 9 bug affecting Galaxy S26 users",
  "url": "https://urgent.news/2026/10/21/samsung-confirms-fix-for-nasty-one-ui-9-bug-affecting-galaxy-s26-users",
  "topic": "tech",
  "section": "Tech",
  "published": "2026-10-21T17:03:58.000Z",
  "source": {
    "name": "Android Police",
    "slug": "android-police",
    "url": "https://www.androidpolice.com/samsung-confirms-fix-nasty-one-ui-9-bug-affecting-galaxy-users/"
  },
  "original_language": "en",
  "account": "Samsung has confirmed a critical bug in its One UI 9 update, affecting users of the Galaxy S26. This issue, detailed on Samsung's South Korean community forum, surfaces after installing One UI 9, presenting users with a persistent error message. The problem, identified as a web-related connection issue, stems from the WebView component in the firmware build. Samsung has recommended updating the browser to the latest version as a temporary fix, and suggests alternative troubleshooting steps such as using a Wi-Fi network when accessing the Samsung account app, employing the web version of samsung.account.com, and booting into Safe Mode to disable Wi-Fi and mobile connectivity. These measures may help resolve the error, but Samsung has not officially confirmed a permanent solution. The bug is among several complaints surfacing after the One UI 9 rollout, with users reporting their devices freezing or getting stuck during the boot process. Some Samsung S26 users have encountered the device becoming unresponsive for several minutes, requiring a force reboot and disconnection from the internet to continue. Samsung has not addressed the startup glitch or confirmed its extent, but a potential fix may accompany the November security patch.",
  "summary": "Toggle airplane mode to stop your Galaxy from freezing",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 3,
    "also_reported_by": [
      {
        "outlet": "XDA Developers",
        "title": "You can now purchase officially refurbished Samsung Galaxy phone models from Amazon",
        "url": "https://urgent.news/2026/10/21/you-can-now-purchase-officially-refurbished-samsung-galaxy-phone",
        "published": "2026-10-21T16:05:31.000Z"
      },
      {
        "outlet": "Android Police",
        "title": "Samsung's Certified Re-Newed phones land on Amazon",
        "url": "https://urgent.news/2026/10/21/samsungs-certified-re-newed-phones-land-on-amazon",
        "published": "2026-10-21T17:10:36.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}