{
  "id": 15741468,
  "title": "Google says multiple cloud services suffer network failures in Europe",
  "url": "https://urgent.news/2026/10/20/google-says-multiple-cloud-services-suffer-network-failures-in-europe-15741468",
  "topic": "tech",
  "section": "Tech",
  "published": "2026-10-20T11:57:48.000Z",
  "source": {
    "name": "Free Malaysia Today",
    "slug": "free-malaysia-today-freemalays",
    "url": "https://www.freemalaysiatoday.com/category/business/2026/10/20/google-says-multiple-cloud-services-suffer-network-failures-in-europe"
  },
  "original_language": "en",
  "account": "On Tuesday morning, multiple Google Cloud services across Europe faced severe network disruptions, according to Google's service health website. The British digital bank Revolut reported issues with several of its services, attributing the problem to the Google Cloud outage. Google confirmed that the incident affected its London data centre and began at 6:08am on Tuesday.\n\nAccording to Google, the services were experiencing elevated errors and intermittent network failures in the europe-west2 region. The company's service update also mentioned that the issue began in London. Internet service tracker Downdetector recorded hundreds of reports of problems affecting UK lenders Lloyds Bank, HSBC, property website Rightmove, and postal service Royal Mail.\n\nGoogle's engineering team is continuing to investigate the issue but provided no specific reason for the disruption. A Revolut spokesperson assured customers that the bank's money and data are safe and expressed apologies for any inconvenience caused. Google stated that all efforts to resolve the issue were underway.",
  "summary": "Internet service tracker Downdetector recorded hundreds of reports of problems affecting UK lenders Lloyds Bank and HSBC, as well as property website Rightmove.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 12,
    "also_reported_by": [
      {
        "outlet": "Channel News Asia",
        "title": "Google Cloud services face outage in London, Revolut services down too",
        "url": "https://urgent.news/2026/10/20/google-cloud-services-face-outage-in-london-revolut-services-down-too",
        "published": "2026-10-20T09:11:37.000Z"
      },
      {
        "outlet": "Guardian Technology",
        "title": "Google Cloud outage: Revolut suffers service disruption as bank customers report problems – business live",
        "url": "https://urgent.news/2026/10/20/google-cloud-outage-revolut-suffers-service-disruption-as-bank",
        "published": "2026-10-20T09:51:33.000Z"
      },
      {
        "outlet": "Sifted",
        "title": "Revolut app down in widespread outage",
        "url": "https://urgent.news/2026/10/20/revolut-app-down-in-widespread-outage",
        "published": "2026-10-20T09:58:52.000Z"
      },
      {
        "outlet": "Mashable",
        "title": "Google Cloud outage: Revolut down as multiple services experience issues",
        "url": "https://urgent.news/2026/10/20/google-cloud-outage-revolut-down-as-multiple-services-experience",
        "published": "2026-10-20T10:38:56.000Z"
      },
      {
        "outlet": "Malay Mail",
        "title": "Google says ‘multiple’ Cloud services suffer network failures in Europe",
        "url": "https://urgent.news/2026/10/20/google-says-multiple-cloud-services-suffer-network-failures-in-europe",
        "published": "2026-10-20T10:41:29.000Z"
      },
      {
        "outlet": "Business Insider",
        "title": "Revolut and other banking apps go down as Google Cloud suffers UK outage",
        "url": "https://urgent.news/2026/10/20/revolut-and-other-banking-apps-go-down-as-google-cloud-suffers-uk",
        "published": "2026-10-20T10:56:10.000Z"
      },
      {
        "outlet": "Quartz",
        "title": "Revolut is facing a service outage as Google Cloud reports issues in London",
        "url": "https://urgent.news/2026/10/20/revolut-is-facing-a-service-outage-as-google-cloud-reports-issues-in",
        "published": "2026-10-20T11:20:17.000Z"
      },
      {
        "outlet": "IOL",
        "title": "Google says 'multiple' Cloud services suffer network failures in Europe",
        "url": "https://urgent.news/2026/10/20/google-says-multiple-cloud-services-suffer-network-failures-in-europe-15738855",
        "published": "2026-10-20T11:35:00.000Z"
      },
      {
        "outlet": "Winnipeg Free Press",
        "title": "Google Cloud outage hits UK banks",
        "url": "https://urgent.news/2026/10/20/google-cloud-outage-hits-uk-banks",
        "published": "2026-10-20T11:41:15.000Z"
      },
      {
        "outlet": "Silicon Republic",
        "title": "Revolut services affected in fresh Google Cloud outage",
        "url": "https://urgent.news/2026/10/20/revolut-services-affected-in-fresh-google-cloud-outage",
        "published": "2026-10-20T12:27:12.000Z"
      },
      {
        "outlet": "Finextra",
        "title": "Google Cloud outage disrupts multiple bank sites",
        "url": "https://urgent.news/2026/10/20/google-cloud-outage-disrupts-multiple-bank-sites",
        "published": "2026-10-20T12:37:00.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}