{
  "id": 15735200,
  "title": "Revolut suffers an outage in payment services and the app",
  "url": "https://urgent.news/2026/10/20/revolut-sufre-una-caida-en-los-servicios-de-pago-y-la-app",
  "topic": "tech",
  "section": "Tech",
  "published": "2026-10-20T11:05:40.000Z",
  "source": {
    "name": "Expansion ES",
    "slug": "expansion-es",
    "url": "https://www.expansion.com/empresas/banca/2026/10/20/6ad74aa4468aeb7d728b458c.html"
  },
  "original_language": "es",
  "account": "Revolut is experiencing disruptions to several of its services due to issues with Google Cloud in Europe. The problems, which started on October 19 at 23:08 Pacific time, are affecting users' ability to access the app and make transactions, including card payments and transfers. Revolut has confirmed that multiple services are impacted, but assured customers that their money and data are safe, and is working to resolve the issue. The disruptions are also affecting other platforms and financial entities, including Lloyds Bank, HSBC, and ING, with users reporting difficulties accessing online banking and mobile apps. Google has confirmed errors and intermittent network failures in its Europe-west2 region, which corresponds to London.",
  "summary": "Revolut is experiencing an outage of several of its services on Tuesday, which is causing problems for some users to access the app and carry out operations, including card payments and transfers.",
  "key_points": [
    "Revolut faced service disruptions on Tuesday, impacting app access and transactions.",
    "Google Cloud services failure in Europe caused issues for Revolut and other financial platforms.",
    "Revolut assures customer funds and data safety while resolving the outage."
  ],
  "editors_take": "Reliance on centralized cloud infrastructure leaves major neobanks and traditional lenders vulnerable to widespread service disruptions when regional technical failures occur within the Google Cloud network.",
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}