{
  "id": 15713445,
  "title": "Prime Video added ads to paid plan, demanded Rs 699 extra; court orders payout",
  "url": "https://urgent.news/2026/10/20/prime-video-added-ads-to-paid-plan-demanded-rs-699-extra-court-orders",
  "topic": "culture",
  "section": "Culture",
  "published": "2026-10-20T06:49:39.000Z",
  "source": {
    "name": "Times of India",
    "slug": "times-of-india",
    "url": "https://timesofindia.indiatimes.com/legal/news/amazon-prime-video-introduced-ads-despite-paid-subscription-asked-rs-699-extra-for-ad-free-viewing-court-orders-payout/articleshow/135063044.cms"
  },
  "original_language": "en",
  "account": "A Telangana district consumer commission has ruled in favor of a customer who purchased an Amazon Prime annual membership for ad-free viewing but later faced unwanted advertisements. The commission found Amazon in violation of service deficiency and unfair trade practices. Kondhoba Rajesh, an advocate, had bought the Rs 1,499 annual plan on May 11, 2025, which promised ad-free streaming. Initially, he enjoyed uninterrupted viewing, but on June 17, 2025, advertisements began appearing during his subscription's active period. Amazon demanded an extra Rs 699 for the ad-free feature, transforming it from a included benefit to a separate charge. The complainant sought either restoration of the ad-free service or a full refund of his Rs 1,499. The commission ordered Amazon to refund the full Rs 1,499, pay Rs 5,000 in compensation, and cover Rs 3,000 for litigation costs, totaling Rs 9,499, within 45 days.",
  "summary": "In a landmark decision, the Telangana consumer commission has mandated that Amazon refund Rs 1,499 for incorporating advertisements into its Prime Video service. The commission determined that this change breached the initial agreement of ad-free viewing for annual members. Responding to the consumer's complaint, the commission ordered Amazon to compensate for both the inconvenience and legal…",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}